Last Updated: November 2022
At Global Quality Home Services, we are dedicated to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and share information from visitors to our website.
Information We Collect
We may collect the following types of personal data:
- Human Resource Management Data: Information related to hiring, deployment, compensation, benefits, leave management, performance evaluations, disciplinary actions, termination, emergency contact details, and other details you voluntarily provide.
- Account Registration Details: Information provided when you create an account on our website.
- Authentication Information: Data you provide for verifying your identity.
- Form Submission Data: Information submitted through various forms on our website (e.g., for subscriptions, participation in surveys, or marketing purposes).
- Transaction Information: Details provided when you request information or purchase products or services, including your postal address, phone number, payment information, referral URLs, pages visited, and timestamps.
- Usage and Device Data: Information regarding how you interact with our website, including technical details such as your browser type, device identifier, search queries, and IP address.
- Order Fulfillment Information: Data needed to fulfill your orders or provide services.
- Correspondence Records: Copies of your communications with us, including email addresses.
- User-Generated Content: Information from comments, posts, or other content you share on our website.
How We Use Your Information
We may use your personal information for the following purposes:
- To respond to inquiries or requests you submit through the website.
- To enhance the functionality, performance, and services of our website.
- To send promotional materials or updates if you have opted in to receive such communications.
- To notify you about updates to the website and changes to any products or services we offer.
- To qualify clients for additional resources and partner with other services, payor sources, and agencies that we collaborate with to better serve our clients.
- To provide the services and offers you order on our website or at our establishments.
- For any other purposes that we will disclose to you at the time we collect your data, if applicable.
Additionally, we may share your information to assess client needs, connect them with additional resources, and collaborate with various services, payor sources, and agencies that help us better serve our clients. In all instances where we share your information, we will seek your consent, particularly when it involves partnerships with agencies related to the populations we serve, including individuals under the age of 18.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our website. Cookies are small data files stored on your device that help us improve your user experience by remembering your preferences and personalizing your visits.
You can choose to disable cookies through your browser settings; however, doing so may affect your ability to fully use our website.
Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:
- When required to comply with the law, enforce our site policies, or protect our rights, property, or safety.
- With trusted third-party service providers who assist us in operating our website or conducting business, provided they agree to keep this information confidential.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information collected exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
The security and confidentiality of your personal data are of paramount importance to us. Accordingly, access to your personal data is strictly limited to authorized personnel who require this information to fulfill your orders or provide the requested services.
We will not disclose your personal data to any unauthorized third parties. However, we may share your information with entities within Global Quality Home Services and authorized service providers (such as technical support, maintenance providers, and consultants) who assist us in delivering our services. Our service providers are contractually obligated to use your data solely for the purposes of fulfilling their duties on our behalf and must comply with all applicable legal obligations. Additionally, we may share your personal data to qualify clients for additional resources and to partner with other services, payor sources, and agencies that we collaborate with to better serve our clients. We may also disclose your personal data in the following circumstances:
- As required by law or legal process.
- In response to requests from public authorities or law enforcement.
- If we believe such disclosure is necessary to prevent physical harm or financial loss or to investigate suspected illegal activities.
We may engage third parties to provide advertising services on our website. These third parties will receive only the information necessary to perform their functions and are permitted to use that information solely for those purposes. Additionally, we may compile and share aggregated statistics regarding visitor interactions, sales, traffic patterns, and service usage with third parties; however, these statistics will not contain any personally identifiable information.
In the future, we may have an option that allows you to voluntarily submit information for publication or display in public areas of the website or for transmission to other users or third parties (collectively referred to as “User Contributions”). Please be advised that any User Contributions you post are shared at your own risk. While we implement reasonable security measures, no security system is infallible, and we cannot guarantee the protection of your User Contributions from unauthorized access or use by other users of the website.
Data Security
We implement reasonable technical and organizational measures to safeguard the security and confidentiality of your personal data. While we strive to use commercially acceptable means to safeguard your data, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. We take all necessary precautions based on the nature of the personal data and the associated risks involved in its processing. Our efforts are aimed at maintaining data security and specifically preventing distortion, damage, or unauthorized access by third parties. These measures include physical protection of our premises, authentication procedures requiring secure personal access via unique identifiers and confidential passwords, connection logging, and encryption of certain data.
Additionally, we require our third-party service providers to adopt commercially reasonable security practices to protect your information from unauthorized access or use.
However, it is important to acknowledge that no method of electronic data transmission or storage is entirely secure. Therefore, we cannot guarantee that your information will never be accessed, used, or disclosed in a manner that contradicts this Privacy Policy.
Your Rights
You have the right to access your online application for a limited duration of 4 hours. During this time, you may update, modify, or delete the application as needed. Please note that after 4 hours, the application will be automatically deleted.
To exercise these rights, please submit a written request via email, including only your online application. Please provide your last name, first name, and a detailed description of your question or request. We may require additional information to verify your identity and to facilitate the processing of your request.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.